Last Updated: October 24, 2024
Welcome to BusinessPlans.co.ke
At BusinessPlans.co.ke, we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or purchase our business plans.
Information We Collect
Personal Information
We collect information that you voluntarily provide to us when you:
- Purchase a business plan
- Create an account
- Sign up for our newsletter
- Contact us for support
- Submit feedback
This may include:
- Full name
- Email address
- Phone number
- Business details
- Payment information
- M-Pesa transaction details
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring website
- Location data (country and city level only)
How We Use Your Information
We use your personal information to:
- Deliver purchased business plans
- Process payments
- Send order confirmations
- Provide customer support
- Send product updates
- Send marketing communications (with your consent)
- Improve our products and services
- Analyze website performance
- Prevent fraud
Data Storage and Security
- All personal data is stored securely in Kenya and other trusted jurisdictions
- We use industry-standard encryption for payment processing
- We maintain appropriate physical, electronic, and managerial procedures to protect your data
- We retain your data only for as long as necessary to provide our services
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment processors to complete transactions
- Email service providers for communications
- Analytics providers to improve our service
- Legal authorities when required by law
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Know how your data is being used
- Request a copy of your data
Cookies and Tracking
We use cookies to:
- Remember your preferences
- Understand how you use our website
- Improve your browsing experience
- Provide relevant content
You can control cookies through your browser settings.
Marketing Communications
We may send you:
- Order updates
- Product announcements
- Special offers
- Newsletter (if subscribed)
You can opt-out of marketing communications at any time by:
- Clicking “unsubscribe” in our emails
- Contacting our support team
- Updating your account preferences
Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from children under 18.
Changes to This Policy
We may update this privacy policy occasionally. We will notify you of any significant changes by:
- Email notification
- Website announcement
- Update date at the top of this policy
Contact Us
For privacy-related concerns:
- Email: privacy@businessplans.co.ke
- Phone: +254 700 464 824
- WhatsApp: +254 700 464 824
Legal Compliance
This privacy policy complies with:
- Data Protection Act of Kenya (2019)
- Relevant Kenyan data protection regulations
- International data protection best practices
Your Consent
By using our website and services, you consent to this privacy policy. You may withdraw your consent at any time by contacting us.
Additional Rights for Kenyan Residents
Under Kenyan data protection laws, you have the right to:
- Be informed of the use of your personal data
- Access your personal data
- Object to processing of your personal data
- Correct or delete your personal data
- Withdraw consent at any time
For any questions about your privacy rights under Kenyan law, please contact us.
This privacy policy was last updated on October 24, 2024. If you have questions about our privacy practices, please contact us at privacy@businessplans.co.ke